Post by mytheleanor on Nov 10, 2022 6:17:11 GMT
Why reseting the game (Soft / Hard reset) deletes any simboost that already been purchased?
Game Reset is not a well thought feature that doesn't seems to have a good product market fit. Despite it gives you an additional +3% production / sales speed capped at 2x for soft reset, the feature does not care about opportunity costs, time, money, that has been spent into the game. It's simply there, just for being there.
Why this is important?
2 weeks ago I joined this game since my friend played it for quite a while and it seems interesting. It is, indeed. However, I played the game for 1 day and I think this game has potential, and decided to purchase the Starting Boost pack worth around 10$.. 3 days into the game and I saw 15% simboost extra, then I purchased 40$ worth of simboost, totaling in 50$ for the game. This price is similar to purchase AAA games in PS4/5 with notable title like God of War, Last of Us, Final Fantasy series, etc.
Since I was new, I tried a lot of stuffs, plantation, quarry, rig, and so on, but the killer one is the sausage quest. Since the game does not provide any information regarding quest rewards & whether quests are repeatable, I instantly finished the quest and it randomly upgrade my refinery lv1 --> refinery lv2. I was surprised and very happy, but once I tell my friend, he said I should use that quest to build Physics lab, since it will give me around 165k net profit. I was like, Sheep.
I am also a perfectionists, I am the type that usually try to get platinum trophy on PS games, if the trophy make sense of course. Then, since I already paid 50$ for the game, I decided to try emailing CS for a reset chances with my simboost intact, OR, please reset the sausage quest for me. Hard reset seems doesn't make any sense since that means i throw 50$ down the drain.
Here is my email:
Hi Patrik,
I am recently playing your game since my friend asked me to try.
It was great but I kinda want to reset. The thing is, the reset in this game is kinda punishing people that already support and buy stuffs for the game (e.g starting pack).
Is it possible to reset my account (all including PA quest) just after the tutorial but with starting pack included? If not, is it possible that my purchase is refunded to me? And after that i will purchase the starting pack again using that same money after i reset my account.
Please advise.
Thank you and best regards.
Here is the reply:
Hi
I am sorry, the account reset resets many things including the starting pack.
​Regards
Patrik
Why this is an issue?
I am not sure on what is the current revenue streams for the game, maybe 90% of people spent more than 50$ on the game in such that I feel the developer is quite out of touch with the player. Soft Reset is the best possible way for this kind of issue if the developer does not want or care to handle such ad hoc cases (no other option considering simboost is down the drain once you reset). But, punishing your playing and paying player due to lack of quest introduction (not repeatable, etc, so player can plan better) is I think the worst things that developer can do to the player.
Solution:
1. Make hard reset did not reset your simboost / any things that we have purchased with simboost (we pay because its fun for us too, if we just want to donate we have supporter pack for that case)
2. Make soft reset level requirement lower than 30 (the fact that level 24-30 need the same 450k for level up is not well thought either) and not reset any things that have been purchased but with the additional perks of +3% speed.
Since I have spent 50$ that I cannot get back, my option is only 2: start new game with 50$ down the drain, or keep playing for 7-8 months with keep building stuffs so that I get enough exp and turn that 50$ into +3% speed. WOW. I don't know how that is enticing..
How do anyone feels like everytime you start a new game, you need to buy all DLC again (seems out of touch)?
e.g. Final Fantasy 8 where monster level rise up when you level up, and you want to try different strategy. Oops, sorry, new game = you need to purchase the DLC again, sorry..
Game Reset is not a well thought feature that doesn't seems to have a good product market fit. Despite it gives you an additional +3% production / sales speed capped at 2x for soft reset, the feature does not care about opportunity costs, time, money, that has been spent into the game. It's simply there, just for being there.
Why this is important?
2 weeks ago I joined this game since my friend played it for quite a while and it seems interesting. It is, indeed. However, I played the game for 1 day and I think this game has potential, and decided to purchase the Starting Boost pack worth around 10$.. 3 days into the game and I saw 15% simboost extra, then I purchased 40$ worth of simboost, totaling in 50$ for the game. This price is similar to purchase AAA games in PS4/5 with notable title like God of War, Last of Us, Final Fantasy series, etc.
Since I was new, I tried a lot of stuffs, plantation, quarry, rig, and so on, but the killer one is the sausage quest. Since the game does not provide any information regarding quest rewards & whether quests are repeatable, I instantly finished the quest and it randomly upgrade my refinery lv1 --> refinery lv2. I was surprised and very happy, but once I tell my friend, he said I should use that quest to build Physics lab, since it will give me around 165k net profit. I was like, Sheep.
I am also a perfectionists, I am the type that usually try to get platinum trophy on PS games, if the trophy make sense of course. Then, since I already paid 50$ for the game, I decided to try emailing CS for a reset chances with my simboost intact, OR, please reset the sausage quest for me. Hard reset seems doesn't make any sense since that means i throw 50$ down the drain.
Here is my email:
Hi Patrik,
I am recently playing your game since my friend asked me to try.
It was great but I kinda want to reset. The thing is, the reset in this game is kinda punishing people that already support and buy stuffs for the game (e.g starting pack).
Is it possible to reset my account (all including PA quest) just after the tutorial but with starting pack included? If not, is it possible that my purchase is refunded to me? And after that i will purchase the starting pack again using that same money after i reset my account.
Please advise.
Thank you and best regards.
Here is the reply:
Hi
I am sorry, the account reset resets many things including the starting pack.
​Regards
Patrik
Why this is an issue?
I am not sure on what is the current revenue streams for the game, maybe 90% of people spent more than 50$ on the game in such that I feel the developer is quite out of touch with the player. Soft Reset is the best possible way for this kind of issue if the developer does not want or care to handle such ad hoc cases (no other option considering simboost is down the drain once you reset). But, punishing your playing and paying player due to lack of quest introduction (not repeatable, etc, so player can plan better) is I think the worst things that developer can do to the player.
Solution:
1. Make hard reset did not reset your simboost / any things that we have purchased with simboost (we pay because its fun for us too, if we just want to donate we have supporter pack for that case)
2. Make soft reset level requirement lower than 30 (the fact that level 24-30 need the same 450k for level up is not well thought either) and not reset any things that have been purchased but with the additional perks of +3% speed.
Since I have spent 50$ that I cannot get back, my option is only 2: start new game with 50$ down the drain, or keep playing for 7-8 months with keep building stuffs so that I get enough exp and turn that 50$ into +3% speed. WOW. I don't know how that is enticing..
How do anyone feels like everytime you start a new game, you need to buy all DLC again (seems out of touch)?
e.g. Final Fantasy 8 where monster level rise up when you level up, and you want to try different strategy. Oops, sorry, new game = you need to purchase the DLC again, sorry..